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United Way
Indiana 211

We are taking registrations for volunteers for FREE Tax Prep, please click here to register to help file taxes in your community!



Free Tax Prep is a network of drop off locations with one tax preparation site (United Way of Howard County) that offers free tax preparation to individuals and families with a combined household income of $60,000 or less. This program, in partnership with the Internal Revenue Service (IRS), is designed to ensure that residents receive all the tax credits and deductions for which they are eligible. Volunteers are certified by the IRS to provide free, basic tax return preparation to qualified individuals.

Last year 1,958 tax returns were filed for neighbors making an average of $16,739, keeping more of their hard-earned dollars in their pockets. Tax preparers are trained by the IRS and work as volunteers greeting, intaking, interviewing and preparing taxes. Training can be done at home at your leisure at your own computer. Do you have a few extra hours a week to volunteer?

Check out our volunteer roles for 2017:

Administrative Support 

Intake Interviewer/Quality Review
  • Conduct interviews with taxpayers for accurate intake and/or quality review procedures
  • Ensure taxpayer has all necessary documentation (based on intake forms) to effectively prepare return
  • Answer tax related questions to determine all income, deductions and allowable credits are claimed 
  • Recognize tax returns that are out of scope for the program
  • Volunteer standards of ethics, intake interview and tax law certification necessary

Tax Preparer
(Intake Interviewer/Quality Review responsibilities are included in this position)
  • Prepare tax returns and quality reviews based on information provided by the taxpayer
  • Volunteer standards of ethics, intake interview and tax law certification necessary

Site Coordinator
(Administrative Support, Intake Interviewer/Quality Review & Tax Preparer responsibilities are included in this position)
  • Office management role
  • Keeping track of volunteer schedules, work flow and taxpayer appointments
  • Electronically filing tax returns 
  • Volunteer standards of ethics, intake interview, tax law and Site Coordinator certification necessary 
If you are interested in a volunteer role, sign-up by clicking here

We serve five counties; Howard, Cass, Tipton, Miami, Grant so we need tons of volunteers to make this program successful.

To start the training process or questions, please email Kisha Fairchild at United Way of Howard County, freetaxprep@unitedwayhoco.org or call 765.457.6691.