Additional COVID-19 Information for Indiana Employers

The Indiana Department of Workforce Development (DWD) would like to assist employers and agents during the COVID-19 Pandemic. Please review the COVID-19 Employer FAQs at

If you are laying off employees, please remember that you have a legal obligation to provide unemployment insurance benefits information to your employees at the time of separation from employment. Please provide the below message to your employees at a minimum:

Unemployment Insurance (UI) benefits are available to workers who are unemployed and who meet the requirements of state UI eligibility laws. You may file a UI claim in the first week that employment stops or work hours are reduced.

For assistance or more information about filing a UI claim (or questions about the status of your UI claim once filed), visit You will need to provide the Indiana Department of Workforce Development (DWD) with the following information in order for the state to process your claim:

  • A valid email account – your email address will become your Uplink Username.
  • Driver’s license or valid ID, address, Social Security number, date of birth and phone number.
  • Last employer’s name, mailing address, phone number, dates of employment and reason you are unemployed.
  • Bank routing number and account number if choosing direct deposit as your payment option (NOTE: Key2Benefits prepaid MasterCard® is also available).

The above notice can be provided to your employees as a letter, email, text message, or flyer/poster. Additionally, click here to download a UI brochure to send to your employees.

As a reminder, unemployment insurance benefits are filed online, through a computer or smart phone. DWD is standing up a telephone application but the best and quickest way to apply is online, via a computer, tablet or smart phone.

DWD is asking for assistance from employers. If you have the means to assist your employees by allowing them to file from a computer from your business, please assist as you can. Any assistance you can provide in getting these important benefits to your employees is greatly appreciated.


About the Indiana Department of Workforce Development
DWD serves the worker and the employer to ensure workplace success. DWD is committed to innovating and invigorating Indiana’s economic future by providing WorkOne Career Centers, Unemployment Insurance, Labor Market Information, Regional Workforce Strategies and Professional Training. Through these services, DWD is able to develop a premier workforce that enables Indiana employers to flourish and entices businesses from outside our state to relocate to Indiana.

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