Versatile hours in the daytime and evening. Our tax center will be open during the tax season from Jan. 25th – April 15th. Free online training available for tax certification. Ask us how you can earn Continuing Education (CE) credits when you participate.

Taxpayer Support

• Provide customer service
• Assist with phone calls and emails
• Respond to taxpayers inquires about preparing their own tax returns
• Ensure taxpayer has the necessary documentation
• Make inquiries to determine all income, deductions, and allowable credits are claimed.

• Volunteer standards of conduct and tax law certification necessary

Tax Preparer/Quality Reviewer

• Prepare tax returns and quality reviews based on information provided by the taxpayer
• Volunteer standards of conduct,  intake interview and tax law certification necessary

Site Coordinator

• Office management role
• Scan and electronically transfer tax documents
• Assist with work flow
• Recognize tax returns that are out of scope for the program
• Managing volunteer schedules, work flow and tax return queue
• Electronically filing tax returns
• Volunteer standards of conduct, intake interview, tax law and Site Coordinator  certification necessary