Versatile hours in the daytime and evening. Our tax center will be open during the tax season from Jan. 25th – April 15th. Free online training available for tax certification. Ask us how you can earn Continuing Education (CE) credits when you participate.

Taxpayer Support

  • Provide customer service
  • Assist with phone calls and emails
  • Respond to taxpayers inquires about preparing their own tax returns
  • Ensure taxpayer has the necessary documentation
  • Make inquiries to determine all income, deductions, and allowable credits are claimed.
  • Volunteer standards of conduct and tax law certification necessary

Tax Preparer/Quality Reviewer

  • Prepare tax returns and quality reviews based on information provided by the taxpayer
  • Volunteer standards of conduct,  intake interview and tax law certification necessary

Site Coordinator

  • Office management role
  • Scan and electronically transfer tax documents
  • Assist with work flow
  • Recognize tax returns that are out of scope for the program
  • Managing volunteer schedules, work flow and tax return queue
  • Electronically filing tax returns
  • Volunteer standards of conduct, intake interview, tax law and Site Coordinator  certification necessary

Tax Prep, The United Way Volunteer Form 2020

About Us

The United Way of Howard County fights for the health, education, and financial stability of every person in Howard and Tipton Counties.

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